Steven Natiello, M.A.

I am a Technical Project Manager freelancing in and near New York City, seeking new contracts or employment with room for growth.


Work Experience

Home Planet Media

Freelancer offering Marketing, SEO, and Web Development

Hired per contract as a senior consultant and web developer with web analytics, SEO, SEM, social media, and IT support.

Freelance Project Manager and Developer
  • • Role: Freelance Project Manager and Web Developer using HTML, CSS, JavaScript, WordPress, Illustrator, Photoshop, Google Analytics/AdWords/Webmaster Tools.
  • • Goal: Expand my professional development skills while supporting local businessess with SEO, SEM, web development, and online project management support.
  • • Measurable Outcome: Currently managing over a dozen online properties through a custom-developed centralized online hub.


Middle Smithfield Township

Digital and Operations Project Manager with a resident and community oriented business approach

Digital Project Manager / Operations Project Manager
  • • Managed the development of the Township website. Designed, built, managed, maintained Township portals, and created content for over a dozen websites for Township organizations and departments.
  • • Increased returning local users on main website by over 60% through SEO and inbound marketing.
  • • Created social media profiles for all relevant Township departments and committees. Trained and managed interns and staff, and approved post content. Established and documented BMPs.
  • • Proactively implemented and reported performance metrics via Google Analytics.
  • • Prepared and conducted professional event and photography services for community groups and events to grow library of marketing materials for future campaigns.
  • • Managed municipal Microsoft Exchange Server and all other municipal server setups, including proprietary sewer, GIS, and other systems. Vetted and managed all digital-related contractors, including back-end developers, IT contractors, and development teams for large projects.
Marketing Project Manager, Sport and Banquet Venue
  • • Fast track promoted from intern to senior front-end developer / marketing manager.
  • • Developed and executed marketing annual marketing plans while managing budget resources.
  • • Increase CTR (clickthrough rate) by over 90% via SEO and SEM while operating within budget.
  • • Increased total conversions by 50% through content marketing and SEM.
  • • More than doubled list size through inbound marketing. Engaged lists with custom email campaigns.
  • • Vetted, recommended, and managed all digital or marketing contractors and partners.
Communications: Operations Projects Manager
  • Managed press relations and optimized resident / customer satisfaction by networking, interfacing, and engaging directly with media representatives and residents.
  • • Managed and planned dozens of first-time community events. Created, curated, and distributed marketing materials and implemented tracking metrics to determine resident response. Some examples follow:
    • • Increased resident particpation by nearly 70% on the Economic Development Committee's Shop Local program
    • • Partnered with a local nonprofit to created the Township's first cultural event (photography exhibit). Filled registration the first year, and doubled participation by the second year.
    • • Partnered with a local nonprofit to created the Township's first cultural event (photography exhibit). Filled registration the first year, and doubled participation by the second year.


East Stroudsburg University

Special Project Manager and Graduate Assistant

Hired by multiple university departments based on project management skills and graduate student placement.

  • Enrollment Services Department: Digital archive project manager. Designed and implemented HIPAA-compliant performance metrics.
  • Political Science Department: Research assistant, teaching assistant, content editor, for department faculty.
  • Academic Enrichment Center: Payroll Administration: Quality Assurance.
  • ___________________

Steven Natiello, M.A.



Brooklyn, NY